Our Residential Care Home

"A few weeks before my wife, Rose Willsher, passed away on the 16th March 2012 after years of pain and home care it was deemed necessary for me, Fred Willsher, to give up looking after her. We as a family decided to get her into Boars Tye Residential Home. We never wanted this to happen but we never regretted choosing this place to look after Rose during her last days. The care that she and every resident receive at Boars Tye is second to none and the one priority of all the staff is for their welfare. Seeing media reports of care homes many people must feel suspicious about the care their loved ones are going to be subjected to if they go into care. Rose was bed ridden all the few weeks she was at Boars Tye but she didn’t have to wait for attention, if and when she needed, and was closely monitored in her last few days and every means possible were used to keep her free from pain. As well as Boars Tye staff, Dr Purdie did everything to make Rose’s last days comfortable as possible. Many thanks to Clive and his staff for their caring ways."

Fred Willsher

"My Mum Win was a resident in Boars Tye residential home for over eight years. Like most people we were apprehensive at first but our fears were soon dispelled as Mum settled in very quickly and accepted her situation. She was suffering from Parkinsons Disease but with the kindness of the carers she was able to have a quality of life. Often when we visited she would say she had had a lovely dinner and always looked forward to her meals. She also made friends with other residents and had a good laugh with them and with the carers also. We were often witness to this and we also joined in the banter and the carers became our friends as well. Most of the carers were there when Mum first went into the home which helped enormously for her to see familiar faces all the time. She also enjoyed the entertainment and parties etc. which we also were able to be part of. The last few months her health deteriorated and the carers were wonderful. She was bedridden but was always clean, as was the bed clothes, no matter what time we visited. The carers came in to see her when they finished and started their shifts to say hello and goodbye as well as looking after her during their shifts. We can honestly say it wasn’t just care - it was love - and we would recommend any of our relatives or friends who had to go into a home to go to Boars Tye. We would also have no fear in putting ourselves in there if the need arose."

Christine Fairchild (Daughter)

"I just wanted to drop you all a quick note of support - I saw the feedback to the CQC report from Clive on Facebook and read the report.  I work in health publishing and get to read a lot of CQC stuff …

I'm full of admiration for Boars Tye and the quality of care given - in particular the staff interaction with residents, and the real sense of care and friendliness. I look forward to visiting, and am immensely grateful that mum is in such a supportive environment that has a real sense of ‘home', rather than just being ‘a home’. I visited and contacted a lot of care homes in making the decision and we quickly took mum out of another (very local) care home where she’d been placed temporarily by Essex Social Care -  the atmosphere was very uncaring and mum was dreadfully sad and lonely.

As you know, she is now (on a good day!) a happy little songbird - in fact happier than she has been in years! Things like hot water temperatures can be fixed and I’m sure will be, but building that kind of level of staff community and commitment is I think something special and you should be really, really proud.
Reports are not everything. I think the photos on your web page speak for themselves.
You’re all doing a great job in my view"
Best wishes, Katharine