Privacy Policy

This privacy policy sets out how Boars Tye Residential Care Home uses and protects any information that you give Boars Tye Residential Care Home when you use this website.

Boars Tye Residential Care Home is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Boars Tye Residential Care Home may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st November 2012.

What we collect
We may collect the following information:

name and job title
contact information including email address
demographic information such as post code, preferences and interests
other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
We may use the information to customise the website according to your interests.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at ourteam@boarstye.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Boars Tye Residential Care Home, 20 Boars Tye Road, Silver End, Witham, Essex, CM8 3QA.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

We never regretted choosing this place

"A few weeks before my wife, Rose Willsher, passed away on the 16th March 2012 after years of pain and home care it was deemed necessary for me, Fred Willsher, to give up looking after her. We as a family decided to get her into Boars Tye Residential Home. We never wanted this to happen but we never regretted choosing this place to look after Rose during her last days. The care that she and every resident receive at Boars Tye is second to none and the one priority of all the staff is for their welfare. Seeing media reports of care homes many people must feel suspicious about the care their loved ones are going to be subjected to if they go into care. Rose was bed ridden all the few weeks she was at Boars Tye but she didn’t have to wait for attention, if and when she needed, and was closely monitored in her last few days and every means possible were used to keep her free from pain. As well as Boars Tye staff, Dr Purdie did everything to make Rose’s last days comfortable as possible. Many thanks to Clive and his staff for their caring ways."

Fred Willsher

Our fears were dispelled

"My Mum Win was a resident in Boars Tye residential home for over eight years. Like most people we were apprehensive at first but our fears were soon dispelled as Mum settled in very quickly and accepted her situation. She was suffering from Parkinsons Disease but with the kindness of the carers she was able to have a quality of life. Often when we visited she would say she had had a lovely dinner and always looked forward to her meals. She also made friends with other residents and had a good laugh with them and with the carers also. We were often witness to this and we also joined in the banter and the carers became our friends as well. Most of the carers were there when Mum first went into the home which helped enormously for her to see familiar faces all the time. She also enjoyed the entertainment and parties etc. which we also were able to be part of. The last few months her health deteriorated and the carers were wonderful. She was bedridden but was always clean, as was the bed clothes, no matter what time we visited. The carers came in to see her when they finished and started their shifts to say hello and goodbye as well as looking after her during their shifts. We can honestly say it wasn’t just care - it was love - and we would recommend any of our relatives or friends who had to go into a home to go to Boars Tye. We would also have no fear in putting ourselves in there if the need arose."

Christine Fairchild (Daughter)

I just wanted to drop you all a quick note of support

"I just wanted to drop you all a quick note of support - I saw the feedback to the CQC report from Clive on Facebook and read the report. I work in health publishing and get to read a lot of CQC stuff …

I'm full of admiration for Boars Tye and the quality of care given - in particular the staff interaction with residents, and the real sense of care and friendliness. I look forward to visiting, and am immensely grateful that mum is in such a supportive environment that has a real sense of ‘home', rather than just being ‘a home’. I visited and contacted a lot of care homes in making the decision and we quickly took mum out of another (very local) care home where she’d been placed temporarily by Essex Social Care - the atmosphere was very uncaring and mum was dreadfully sad and lonely.

As you know, she is now (on a good day!) a happy little songbird - in fact happier than she has been in years! Things like hot water temperatures can be fixed and I’m sure will be, but building that kind of level of staff community and commitment is I think something special and you should be really, really proud.
Reports are not everything. I think the photos on your web page speak for themselves.
You’re all doing a great job in my view"
Best wishes, Katharine

20 Boars Tye Road

Silver End, Witham, Essex CM8 3QA

01376 584515

ourteam@boarstye.co.uk

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Further Information

We never regretted choosing this place

Our fears were dispelled

I just wanted to drop you all a quick note of support